Many foreigners who live in South Africa have expressed their grievances against Tyme Bank, a South African online banking system.
The premise for the grievance is that the bank is for South Africans only – an allege xenophobic tendency.
From the time (November 15, 2018) the grievances of foreigners living South against Tyme Bank’s alleged ‘xenophobic tendency’ was first ventilated through nigeriansinsouthafrica.co.za until now, foreigners cannot still open accounts with the bank.
“Tyme Bank is myopic and xenophobic. Who does digital banking today only for e selected people. There is Bitcoin and other legal tenders that people transact with globally. The banks in Nigeria are open to all. Why must people act like this”? This was the query of a Nigerian business man who spoke to agogoayonews.com a few minutes ago on the matter.
There has been a deluge of complaint that the website of the bank only made provisions for people with South African Identity documents.
This means passport holding foreigners cannot open an account with the bank.
When the bank was called, a consultant politely said: “Sorry, the bank is for South Africans only”.
Hitherto, many foreigners in South Africa hoped Tyme Bank will save them from the alleged discrimination they suffer from the regular banks.
It is a tough mission for foreigners to open bank accounts in South Africa.
Though the process seems better now than it was some years ago. We were later contacted by TYME Bank and additional explanations were provided.
“We are very sorry that you were given the impression that TymeBank is aimed only at South African customers. At TymeBank, we do not discriminate against foreign nationals living and working in South Africa. We use the Home Affairs National Identification System (HANIS) to verify the identity of our customers. At the moment, we are only able to verify a customer’s identity using a valid South African identity number, but we are working on a solution that will allow us to do the same thing using passport numbers. Unfortunately, the technology is not in place yet, but we will let the public know as soon as this function is available”, said TYME Bank
The public, foreign nationals especially, have waited to no avail for Tyme Bank to come up with solutions that will accommodate them.
However, Tyma Bank’s position on the matter is not very credible as foreigners bank with other banks in South Africa and enjoy facilities for online banking.